How your personal data is collected, how it is used, and how it is kept secure — all explained here in plain language.
Sportzify (https://sportzify.net) is a trusted online betting and gaming platform for users in Bangladesh and beyond. We believe protecting your privacy is one of our most important responsibilities.
This Privacy Policy explains what information we collect when you use the Sportzify platform, how that information is processed, and who it may be shared with. By registering or continuing to use the platform, you agree to this Privacy Policy.
In short: We never sell your data, share it with advertisers, or retain it beyond what is necessary. Your information is used solely to provide you with a better experience.
This policy has been prepared in accordance with the GDPR (General Data Protection Regulation) and applicable international data protection laws. We review and update this policy on a regular basis.
Sportzify only collects the information needed to deliver the best possible service and to keep the platform secure. Data is collected in two ways — directly from you and automatically.
| Data Type | Purpose | Mandatory |
|---|---|---|
| Name & Date of Birth | Identity Verification, Age Confirmation | Yes |
| Email & Mobile Number | Account communications and security notifications | Yes |
| Copy of Identity Document | KYC Verification | On Withdrawal |
| Payment Information | Deposit & Withdrawal Processing | Yes |
| IP & Device Information | Fraud prevention & security | Automatic |
| Betting History | Service Improvement, Responsible Gaming | Automatic |
Sportzify uses your information only for the purposes listed below. We never use your data for any other purpose without your consent.
sportzify never sells your data to third parties or uses it for advertising purposes.
Sportzify uses cookies on its website and app. Cookies are small text files stored on your device that help improve the functionality of the platform.
| Cookie Types | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login Sessions, Security Tokens | Until the end of the session |
| Performance Cookies | Page load speed analysis | 30 days |
| Functionality Cookies | Remembering language & preferences | 1 Year |
| Analytics Cookies | Understanding User Behavior | 6 Months |
You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause certain features of the platform to stop working.
Sportzify uses industry-leading technology to protect your data. Our security infrastructure is regularly audited by independent third parties.
In the event of a data breach, we are required to notify affected users within 72 hours.
Sportzify does not retain your data indefinitely. Specific retention periods are defined for each type of information.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction Records | 7 Years | Financial Regulatory Compliance |
| KYC Documents | 5 years after account closure | AML Regulations |
| Support Contact | 3 Years | Dispute Resolution |
| Cookies & Log Data | 6 months to 1 year | Security Analysis |
Once the retention period expires, data is securely deleted or anonymised so that it can no longer be used to identify you.
As a sportzify user, you have the following rights over your personal data. To exercise any of these rights, please contact our support team.
You may request to know what personal information we hold about you.
You may request corrections to any inaccurate or incomplete information.
You may request the deletion of your data under certain circumstances.
You may request that processing of your data be restricted for specific purposes.
You may request a copy of your information in a machine-readable format.
You may object to the use of your data for specific purposes.
We respond to all requests within 30 business days within the timeframe we aim for. Complex requests may take up to 90 days.
Sportzify strictly prohibits the use of its services by anyone under the age of 18. Age is verified at registration, and KYC verification is mandatory in cases where there is any doubt.
We do not knowingly collect or store any information from anyone under the age of 18. If we become aware that this has occurred, the relevant data will be deleted immediately and the account will be closed.
If you believe a minor is using sportzify, please contact us immediately.
For any questions, concerns, or data requests related to this Privacy Policy, please contact our Data Protection Team:
We take your privacy concerns seriously and always aim to resolve them as quickly as possible.
We protect every piece of your data to the highest industry standards
All data transfers are protected by banking-grade 256-bit SSL encryption — virtually impossible for hackers to break.
Full control over your data is ensured in accordance with international GDPR standards.
Your personal information is never sold to third parties or used for advertising purposes.
Independent third-party penetration testing and security audits are conducted twice a year.
Once the retention period expires, your data is automatically and securely deleted — no unnecessary information is kept.
Add an extra layer of security at login — no one else will be able to access your account.
Quick answers to the most frequently asked questions
Sign up today with confidence in Sportzify's strict privacy policy and security measures. Your data will always remain in your control.
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